Your personal data matters to us. This page explains exactly what jilix collects, how we use it, and how we keep it safe for every Filipino player. Last updated: June 2025.
When you register and use the jilix platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your name, date of birth, email address, and contact number provided during registration. We also collect payment-related information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We only collect information that is genuinely needed — we do not gather data beyond what is required to run your account and comply with our legal obligations.
The personal data we collect is used primarily to create and manage your jilix account, process transactions, and provide access to our games and platform features. We use your contact details to send important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Technical and usage data is analysed to monitor platform performance, identify and resolve technical issues, and improve the features available to players. Where required by Philippine law or regulatory bodies, we may use your information to fulfil compliance and identity verification obligations. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. Any use of your data beyond the purposes listed here will only occur with your explicit consent or as required by law.
jilix does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable privacy laws. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. We will always aim to notify you of such disclosures where we are legally permitted to do so. Your data is never shared with unrelated third parties without a clear legal or operational basis.
We take the security of your personal information seriously and have put in place a range of technical and organisational measures to protect it. All data transmitted between your device and the jilix platform is encrypted using industry-standard protocols to prevent interception during transfer. Access to personal data within our systems is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify affected users and the relevant Philippine authorities in accordance with applicable law. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every player on our platform.
jilix uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Our use of cookies is limited strictly to what is necessary for operating and improving the jilix platform for Filipino players.
As a user of the jilix platform, you have a number of rights in relation to your personal data that we are committed to upholding. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a clear and readable format. If any of your personal information is inaccurate or out of date, you have the right to request that we correct it promptly. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must comply with. If you wish to exercise any of these rights, please reach out to our support team — details are available on the FAQ page. We will respond to all valid data rights requests within a reasonable timeframe and in accordance with Philippine data privacy regulations.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by financial regulations or anti-money laundering rules applicable to our platform. Once the retention period for a particular category of data has expired, we securely delete or anonymise that information so it can no longer be linked back to you. If you close your jilix account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required period. We regularly review our data retention practices to ensure we are not holding information longer than necessary. Our goal is to keep only what we genuinely need and to dispose of data responsibly when it is no longer required.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make significant changes, we will notify registered users through their account email address or via a prominent notice on the platform. The date at the top of this page will always reflect when the policy was last reviewed and updated. We encourage you to check this page periodically so you remain informed about how we handle your personal data. Continued use of the jilix platform after any changes to this policy constitutes your acceptance of the updated terms. If you have questions about any aspect of this Privacy Policy, our FAQ page is a good starting point, and our support team is available to assist Filipino players every day.
A quick look at the protections built into every jilix account.
All data between your device and our servers travels over encrypted connections, keeping your information private in transit.
Only authorised team members can access player data, and every access event is logged and monitored for unusual activity.
When data is no longer needed, we securely delete or anonymise it — we never hold on to your information longer than necessary.
Your personal information is never sold or rented to third parties. We share data only when strictly required to operate your account.
Our FAQ covers the most common questions about data, accounts, and platform rules. If you need more help, our support team is ready to assist Filipino players every day.